Leadership & Team Management
Anchor Hold Harbor is where I ground my leadership philosophy—strength isn’t about standing still, but holding steady through change. I focus on building environments where teams can do their best work, guided by clarity, trust, and calm, consistent leadership.
As Vice President of Operations & Technical Analysis at ClearVista, I lead teams that thrive on collaboration, clarity, and accountability. I’ve reduced manual reporting by 75% through automation, built analytics ecosystems that power smarter decisions, and mentored teams to work not just efficiently, but intentionally. My approach to leadership is people-first and data-informed — creating systems that empower others to succeed and innovate with confidence.
My career began in creative and technical roles at Overstock.com and Walt Disney World, where I learned the value of adaptability, curiosity, and precision. Over the years, I’ve found that leadership isn’t about control — it’s about creating the calm, consistent current that helps others navigate complexity and grow.
Anchor Hold Harbor represents that space for me: a place of balance, resilience, and perspective. It’s where strategy finds its footing, people find their strength, and progress stays anchored no matter how unpredictable the tides.
Core Competencies
These competencies reflect how I lead teams, make decisions, and scale organizations through change.
Strategic Leadership| Operational Excellence| Process Automation| Cross-Functional Collaboration| Data Analytics
Digital Transformation| Change Management| Team Development| Marketing Strategy| Security & Compliance
Leadership in Practice
Selected leadership roles and outcomes are detailed below.
Vice President, Operations & Technical Analysis - ClearVista | June 2016 – Present
- Lead multi-department teams across operations, purchasing, and marketing to achieve record productivity
- Reduced manual reporting time by 75% by leading SQL-based BI automation and developing 25+ dashboards and 50+ reports that enhanced executive visibility
- Launched first profitable event strategy in 70 years, expanding revenue and community engagement
- Mentored cross-functional teams in data-driven decision-making and accountability metrics
- Directed website and brand systems, boosting engagement by 40% through paid and organic campaigns
Freelance Consulting & Design Contracts • May 2016 – May 2017
- Delivered marketing and branding strategies for retail and wellness clients, increasing online conversions
- Partnered with Glacier Media Marketing to enhance website UX and engagement
IT Security & Incident Response Analyst - Overstcock.com • May 2010–Jan 2013
- Led enterprise-level incident response operations managing EDR, IDS/IPS, and DLP systems
- Built Splunk dashboards that cut incident response time by 35%
- Mentored analysts to strengthen threat-management readiness
Website Performance Analyst & Project Manager - Overstock.com • May 2010 – Jan 2013
- Founded Overstock’s first web performance team; improved load speed 27%, earning 3 national awards
- Directed projects across UX, engineering, and infrastructure for scalable performance
Lead Front-End Programmer & UI Designer - Overstock.com • May 2007 – Sept 2009
- Managed 15-person design/development team; standardized front-end systems company-wide
- Reduced deployment incidents by 50% via structured review and release protocols
Front-End Programmer / Graphic Designer - Overstock.com • Sept 2006 – May 2007
- Collaborated with marketing and engineering to optimize UX through data-driven testing
Marketing Manager - TV Specialists • 2000 – 2005
- Led marketing strategy, creative production, and vendor relations for major campaigns
- Earned Sony Ichiban Award (2002) and Utah Best of State (2001) for marketing excellence
EDUCATION
MS, Information Technology — Capella University (Graduated with Distinction)
BS, Mass Communication — University of Utah
VOLUNTEEER LEADERSHIP
Make-A-Wish Utah — Wish Granter (2025–Present)
FanX Salt Lake Comic Convention — Celebrity Handler / Photo Ops Manager (2015–Present)
- Lead teams of 30+ volunteers for large-scale community and entertainment events, coordinating logistics, managing celebrity schedules, and ensuring seamless operations under high-pressure conditions
TECHNICAL & CREATIVE SKILLS
Leadership & Operations: Strategic Planning, Process Optimization, Team Development, Change Management, Automation Strategy
Data & Technology: SQL, Data Analysis, Splunk, Google Analytics, Microsoft 365, Google Workspace
Marketing & Creative: SEO, Paid Digital Advertising (Google, Facebook, LinkedIn), WordPress, Adobe Creative Suite, UX/UI Design
Security & Compliance: EDR/IDS/WAF Systems, Incident Response, Risk Management