Operational Excellence
Great systems don’t just run efficiently — they empower people to do their best work.
Navigator’s Nook is where I chart the course for operational clarity and continuous improvement. With more than 18 years of experience leading cross-functional teams across technology, marketing, and operations, I design frameworks that align people, process, and data to drive measurable, sustainable growth.
As Vice President of Operations & Technical Analysis at ClearVista, I’ve designed analytics ecosystems, automated workflows, and operational frameworks that keep information flowing clearly and teams aligned at scale.
Navigator’s Nook reflects my operational philosophy: staying steady amid change, using data as a compass, and designing systems — human and technical — that move organizations toward measurable, sustainable outcomes. My work spans enterprise-scale platforms, regulated environments, and fast-growing teams, from Fortune 500 organizations to founder-led ventures.
Core Competencies
This work draws from deep experience across operations, analytics, security, and digital systems — translating complexity into clarity at scale.
Strategic Leadership | Operational Excellence | Process Automation | Data Analytics | Cross-Functional Collaboration
Digital Transformation | Change Management | Team Development | Marketing Strategy | Security & Compliance
Additional background, credentials, and supporting experience are available below for deeper context.
EDUCATION
MS, Information Technology — Capella University (Graduated with Distinction)
BS, Mass Communication — University of Utah
VOLUNTEER & LEADERSHIP
Make-A-Wish Utah — Wish Granter (2025 – Present)
FanX Salt Lake Comic Convention — Celebrity Handler & Photo Ops Manager (2016 – Present)
Led and coordinated teams of 30+ volunteers, managing logistics, schedules, and seamless operations for large-scale events.
TECHNICAL & CREATIVE SKILLS
Leadership & Operations: Strategic Planning, Process Optimization, Change Management, Automation Strategy
Data & Technology: SQL, Data Analysis, Splunk, Google Analytics, Google Tag Manager, Microsoft 365, Google Workspace
Marketing & Creative: SEO, Paid Digital Advertising (Google, Facebook, LinkedIn), WordPress, Adobe Creative Suite, UX/UI Design
Security & Compliance: EDR, IDS/IPS, WAF, Incident Response, Risk Management
I focus on systems that are resilient, observable, and usable — not merely technically correct.
CORE STRENGTHS
Process Optimization | Analytical Problem Solving | Project Prioritization | Cross-Functional Collaboration | Mentorship | Adaptability | Attention to Detail